Shipping and Return Policy

We use Canada Post, Parcel services for shipments under 30kg. The time frame for delivery may vary depending on customization’s and availability. Due to the custom and bulky nature of our canvas wall tents and tipis please allow a minimum of 2 weeks for your shipment to arrive.

If you are making an order where the total weight of your shipment is over 30kg you will have to contact 1-867-952-2179 to arrange a shipping quote.

Canadian Orders

Shipping rates are calculated through the Canada Post shipping module. To find out more, please visit the Canada Post website for the latest information.

US Orders

We use Canada Post – USA to ship all orders under 30kg United States. To find out more, please visit the Canada Post (USA) website for the latest information.

International Orders

We use Canada Post  – International to ship all orders under 30kg overseas. To find out more, please visit the Canada Post (Intl)  website for the latest information.

If you have any questions regarding mail orders, please contact us.

Orders by Phone

You can order any products on this site over the phone by calling:

International: +1-867-952-2179

Contact Email: contact(at)fortmcphersontent.com

Returns

If for some reason you are unhappy with your purchase, please let us know. Most products can be returned for a refund minus any costs associated with shipping. Any products returned for a refund may be subject to a restocking fee.

Our mailing address, and return shipping address is:

Fort McPherson Tent and Canvas
PO Box 58
Fort McPherson, NT  X0E 0J0

Due to high volume of orders and closure of the ice crossing, new orders will not be shipped until mid June. Dismiss